KYNLIN HOME CO (hereinafter referred to as “we” or “the Company”) respects and values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our website, browse products, place orders, contact us, or use related services.
By using this website or providing us with personal information, you acknowledge that you have read and understood this Privacy Policy.
- Information Collection
When you visit or use this website, we may collect the following information based on your interactions with the site:
Account and Contact Information
Including but not limited to:
Name
Email address
Phone number
Shipping address
Billing address
Order Information
When you purchase our household products, we may collect:
Product and order details
Order number
Order amount
Delivery information
Information related to returns and refunds
Payment Information
We process online payments through third-party payment processing services. We do not directly store full credit or debit card numbers.
Payment-related information may be processed by our payment service providers in accordance with their privacy policies and security standards.
- Payment Processing
We may use third-party payment processing services, such as Stripe, to complete online payments.
Your payment information may be submitted directly to the relevant payment processor for verification and processing. We will not ask you to provide your payment account password, nor will we store your full bank card details.
Third-party payment processors may handle relevant information in accordance with applicable privacy policies and data security standards.
- How We Use Your Information
We may use the collected information for the following purposes:
Processing and fulfilling your orders
Arranging product delivery
Handling returns, refunds, and order-related requests
Responding to customer inquiries
Providing customer service
Verifying order and payment information
Preventing fraud, abuse, and unauthorized transactions
Improving the website, products, and shopping experience
Maintaining the proper functioning and security of the website
Complying with applicable legal and regulatory obligations
Sending relevant service information or marketing communications, subject to appropriate authorization
We will not use your personal information for purposes unrelated to the original collection purpose, unless we have obtained your consent or are permitted by law.
4. Information Sharing
To operate the website and fulfill orders, we may share limited information with the following types of third parties when necessary:
Payment processing service providers
Logistics and delivery service providers
Website hosting and technical service providers
Website security and fraud prevention service providers
Customer service and communication service providers
Legal, regulatory, or government agencies (when required by law)
We do not sell your personal information.
Third parties may only process your information to the extent necessary to provide the relevant services and must handle such data in accordance with applicable laws and their own privacy policies.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, remember your preferences, process shopping carts and orders, and understand website usage.
Necessary cookies may be used to:
Maintain proper website operation
Save shopping cart contents
Complete the checkout process
Ensure website security
Manage user sessions
We may use non-essential cookies after obtaining your consent, where required by applicable law.
Third-party services (including payment services) may also use their own cookies or similar technologies.
You can manage or delete cookies through your browser settings; however, disabling certain cookies may affect the normal use of the website.
- Information Security
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, use, modification, disclosure, or loss.
Payment transactions are conducted through relevant third-party payment processing services; we do not directly store complete bank card information.
However, please note that no method of internet transmission or electronic storage can guarantee absolute security.
- Information Retention
We retain personal information only for as long as necessary to achieve the purposes of collection, provide services, process orders, resolve disputes, enforce agreements, or fulfill legal obligations.
Records related to orders and transactions may be retained for periods required by applicable laws, tax, accounting, and business record-keeping requirements.
When personal information is no longer needed, we will take reasonable measures to delete, anonymize, or securely dispose of the information in accordance with applicable laws.
8. Privacy Rights for U.S. Consumers
If you are a consumer residing in certain U.S. states, you may have specific rights under applicable state privacy laws, including:
The right to know what personal information we collect
The right to access your personal information
The right to correct inaccurate information
The right to request the deletion of personal information (where required by law)
The right to obtain a copy of your personal information
The right to opt out of certain processing of personal information (where applicable)
The right not to be unlawfully discriminated against for exercising your privacy rights
We do not sell your personal information.
If you wish to exercise your applicable privacy rights, please contact us via the following email address:
We may need to verify your identity to ensure that personal information is not accessed by unauthorized individuals.
- Children’s Privacy
This website is not specifically directed at children.
We do not knowingly collect personal information from children under the age specified by applicable law. If you believe a child has provided us with personal information, please contact us using the details provided so that we can take appropriate action.
- Third-Party Websites
This website may contain links to third-party websites or services.
When you visit third-party websites, their privacy policies and data handling practices may differ from ours. We are not responsible for the privacy policies, content, or data handling practices of third-party websites.
We recommend that you read the privacy policies of third-party websites before providing them with any personal information.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business, adjustments to website functionality, or requirements under applicable law.
The updated Privacy Policy will be posted on this page, and the “Last Updated” date will be revised.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
- Contact Us
If you have any questions regarding this Privacy Policy, the processing of your personal information, or your privacy rights, please contact us at:
Email: [email protected]
We take your privacy-related requests seriously and will respond within the timeframes required by applicable law.